Within thirty (30) days of receipt of your shipment, you may return goods to Brush Flush® for a full refund as follows:
- Product must be in its original condition
- Product must be unopened (still in its sealed bottle and/or packaging)
Please note that we can process returns and refunds only for items purchased from Brush Flush®. We cannot exchange items unless they are defective or damaged, or due to our error (i.e., we sent you the wrong size). To return an item, you will need to obtain a Returned Goods Authorization Number. To receive this number, please email us at firstname.lastname@example.org or call us at 1-877-501-4200. Brush Flush® will not accept any returns without a Returned Goods Authorization Number.
Brush Flush® will process your refund in the same form of payment originally used for purchase within 7 to 14 business days of our receiving your return.
Packing and Sending Your Returns:
Pack the items along with your invoice securely in a box. You can use the box the items were originally shipped in, if you prefer. Affix a shipping label to the outside of the box. Fill in your Returned Goods Authorization Number on your label. Send returns to us at:
Attn: Returns Department
Returned Goods Authorization Number: # _________
7114 Homestead Road
Fort Wayne, IN 46814